Operational change requires shifts in culture and the dots need to connect all the time. Otherwise, it’s easy to backslide to how things were. Change lasts with a series of small adaptations, continuous interpretation of weak signals, and clear communication.
- Project design
- Facilitation at key stages
- Training tailored by circumstances
- Direct project management or side-by-side guidance to in-house leaders
- Progress reporting
- Adaptive components by situation