
The experts in an organization walk in the door every day. Listening to staff in an organized way surfaces high-value practices to preserve and promote.
Conversations can be one-on-one or in groups. The results add from-the-floor validity for a plan or speed-up implementation.
Deliverables
- Conduct interviews with staff members
- Facilitate group sessions as required
- Debrief
- Provide summary or report of findings